Non-Emergency Medical Transportation · Twin Cities

Getting you to care, safely and on time.

Wheelchair-accessible and ambulatory rides to medical appointments, dialysis, therapy, and hospital discharges across the Minneapolis–St. Paul metro — with door-through-door assistance on every trip.

  • MnDOT STS Compliant
  • Lift & Ramp Equipped
  • Cameras Inside & Out
  • Roseville, MN
A smiling Vanguard Collaboration driver standing beside the company's wheelchair-accessible van with its rear ramp deployed outside a medical building
Hennepin & RamseyCounties served
Door-Through-DoorAssistance standard
4-Point SecurementQ'Straint certified
MHCP & MCOBilling coordination

What we do

Transportation built around medical needs

All services

Wheelchair-Accessible Rides

Ramp and lift-equipped vehicles with 4-point securement, maintained to MnDOT STS standards for non-ambulatory passengers.

Ambulatory Transportation

Comfortable, punctual non-emergency medical rides for clients who can transfer independently or with light assistance.

Door-Through-Door Service

Drivers assist from the residence, into the vehicle, and all the way into the clinic, reception area, or appointment room.

Recurring Appointments

Reliable standing rides for dialysis, therapy, chemotherapy, wound care, and other ongoing treatment schedules.

Who we serve

Rides for every stage of care — and life

Medical trips are our foundation, but we also get children to daycare and school, students with injuries to campus, accident-recovery clients to treatment, and riders to therapy and counseling.

  • Seniors & elderly riders
  • Wheelchair & mobility-device users
  • Dialysis, infusion & recurring treatment patients
  • Hospital discharges & post-surgical patients
  • Therapist, psychologist & counseling appointments
  • Motor vehicle accident recovery clients
  • Daycare & grade-school students
  • College students recovering from injuries

Why Vanguard

More than a ride. A safer transition to care.

Standard curb-to-curb transport leaves vulnerable riders unassisted at the moments that matter most. We close that gap — from the front door to the exam room and back again.

About our approach

Trained, credentialed drivers

Passenger assistance, wheelchair securement, First Aid/CPR, and full background screening.

Clean, well-maintained vehicles

Hospital-grade sanitization between every trip and routine lift, ramp, and mechanical inspections.

Cameras inside & out

Every vehicle records interior and exterior video for passenger safety, driver accountability, and incident protection.

Track your ride, live

Our rider app (coming soon) lets families and case managers follow the vehicle from pickup to drop-off in real time.

On-time, every time

GPS-tracked dispatch with arrival alerts so appointments start when they are supposed to.

Dignity first

Patient, trauma-informed care for elderly riders, children, and those living with cognitive impairment.

How it works

Booking a ride is simple

  1. 01

    Tell us about the trip

    Submit the online request form or call dispatch with pickup, destination, date, time, and mobility needs.

  2. 02

    We confirm the details

    You receive confirmation of availability and pricing, plus any billing or authorization coordination.

  3. 03

    Ride with confidence

    Your driver arrives on time, assists you safely at every step, and delivers you right to your appointment.

Hours of operation

  • Monday – Saturday7:00 AM – 7:00 PM
  • SundayClosed

Extended hours and special arrangements available by request and coordinator approval.

Service area

Hennepin County, Ramsey County & the greater Twin Cities metro.

Based in Roseville, MN — serving clinics, hospitals, dialysis centers, rehabilitation facilities, adult day programs, and residences throughout the metro.

Contact us

Get started

Ready to schedule a ride?

Submit a request online and we will confirm availability, or call dispatch directly during business hours.